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Contact Us

We are currently on hiatus and will be checking emails only sporadically.  If you need help with accessing your online magazines, please click on the "HELP" category at the top of the page.  If you send an email, we will respond; it may just take a while.

We send personal replies (in addition to an auto-response) to ALL* emails received at customer care.  If you do not receive a personl response within two weeks of sending your email, we either did not receive your email or you did not receive our reply.  Check your spam folder for a possible reply first.  Then, contact us again. 
While we will respond to you personally, the automatic reply you receive from your email to us will contain step-by-step instructions on how to access the online versions of our magazine. (You can also click on the HELP category at the top of the website for the same step-by-step instructions.)
You can check your order status by logging into "my account" on the main page.  This will show order status of shopping cart orders only.
There are no refunds for print magazines and online e-products.  
Any other refunds issued are in the form of store credit only.
Altered Arts magazine
PO Box 516

Hudson, OH. 44236

If you have emailed customer care previously about the same issue, please email   from your email program and include copies of all previous correspondence.  Thank you.
First Name:
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Thanks for shopping at Altered Arts magazine.